BEWARE: Ignoring emotions in the workplace is high-risk corporate behavior. This ground-breaking new book makes the business case to C-Suite Executives that the human emotion factor can have a calculable, direct impact on the fiscal bottom line. The book presents a tested system for managing the emotional culture of any organization and quantifying the financial risks of not doing so.
Dr. Vali Hawkins Mitchell, who has been called to do onsite counseling of victims of 9/11, Katrina, and other major disasters, creates the term “emotional tornado” to describe the cumulative effect of escalating, emotionally-charged human energy as it develops a life of its own. If ignored or mismanaged, such a “tornado” is capable of producing a swath of emotional and financial disruption across an entire company.
Lyndon Bird, Technical Director, Business Continuity Institute, emphasizes: “This book will persuade organizations to look more closely at a commonly overlooked subject. It demonstrates that Emotional Continuity Management is not a ‘soft’ issue. It makes a compelling case that relates directly to cost and increased risk and ranks high as a new topic for Business Continuity and Risk Management practitioners to master.” Click here for more information.